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Senior Customer Service Executive

Muthoot Fincorp·Shivamogga, Karnataka

Pay not stated1–4 yrsFull-time
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About the role

TERRITORY-II, NORTH & CENTRAL KARNATAKA, SHIMOGA, DAVANGERE, DAVANGERE, HOOVINA HADAGALLI, F3971-D, SEMI-URBAN, KARNATAKA

What you'll do

  • Ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches
  • Promote and maintain positive relations with all contacts, customers, and potential customers
  • Achieve desired level of productivity to meet & contribute towards branch profitability targets
  • Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity
  • Conduct promotional activities for marketing and drive referral programs for customer acquisition

What you need

  • 1–4 yrs of experience
  • Customer service
  • Business development
  • Upselling
  • Cross-selling
  • Communication
  • Any graduate

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