Senior Customer Success Manager

About the role

Senior Customer Success Manager at Arting Digital. Build strong customer relationships to drive retention, loyalty, and growth.

What you'll do

• Build strong customer relationships to drive retention, loyalty, and growth
• Act as a trusted advisor, understanding customer goals and providing strategic guidance
• Own customer engagement, adoption, and account strategy throughout the customer lifecycle
• Develop and present quarterly business reviews with relevant performance scorecards
• Monitor account health, product usage, and customer satisfaction

What you need

• 7–13 yrs of experience
• Customer success
• PowerPoint
• Sales
• Communication
• Any graduate

What you get

• ₹25 L a year