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Senior Customer Support Engineer

Propel Software Solutions·Thiruvananthapuram

Pay not stated1–4 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Senior Customer Support Engineer at Propel Software Solutions. Propel seeks a talented Technical Support Engineer to join our India team.

What you'll do

  • In today's dynamic social environment, this individual must be skilled in troubleshooting basic software applications and excel in communication via email or video…
  • This position offers a daily challenge to deeply understand our customers' use cases and deliver optimal solutions, ensuring continuous professional growth

What you need

  • 1–4 yrs of experience
  • Customer service
  • Troubleshooting
  • Salesforce
  • ISO 9001
  • JIRA
  • Bug tracking
  • B.Tech or B.E.

Good to have

  • SQL
  • LLMs

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