Senior Data Analyst

About the role

We are looking for a detail-oriented and analytical Operations Executive to support business operations, CRM management, MIS reporting, and process improvement initiatives. The role will work closely with leadership and cross-functional teams to ensure operational efficiency, data accuracy, and actionable business insights that drive performance and decision-making.

What you'll do

• Manage and maintain CRM systems, ensuring data accuracy, integrity, and user compliance
• Prepare and publish daily, weekly, and monthly MIS reports and dashboards
• Track business, sales, operational, and productivity KPIs and provide performance insights
• Analyze data trends, identify gaps, and recommend corrective actions to improve business outcomes
• Support leadership with reporting, forecasting, and business performance reviews

What you need

• 4–8 yrs of experience
• MIS reporting
• Excel
• Dashboarding
• CRM
• Stakeholder management
• HubSpot
• BBA

Good to have

• Power BI
• Looker Studio
• Salesforce
• SOP writing