Senior Data Operations Analyst - IV

About the role

Responsibilities of delivering production cycle on time with defined quality standard In case of error, engage with stakeholders to do the right communication Get it documented and ensure implementation of mechanism to keep these documents updated with tracking of exceptions Understand regular execution process with attention to detail and identify areas of automation and improvement

What you'll do

• Engage with team on resolving technical challenges and ascertain newer enhancements in the tool are well understood by the team
• Own the RCA process and work with team to give proper analysis of the issue in discussion
• Ensure effective and clear communication with onshore and other stakeholders, provide precise project updates, and manage client queries efficiently
• Define and monitor the process execution. Get it documented and ensure implementation of mechanism to keep these documents updated with tracking of exceptions
• Participate in development and drive standardization and process efficiency for method related process / application

What you need

• 1.5–5 yrs of experience
• Machine learning
• Process improvement
• R
• Python
• SQL
• Problem solving
• BBA or B.Com or M.Com

Good to have

• Root cause analysis
• VBA