Senior Delivery Manager

About the role

Effectively capable of handling Support in Oracle PL/SQL / MS SQL Database technology. Duties and

What you'll do

• Working experience on Application support
• Manage end-to-end production support, including incident management, problem management, service requests, and user support within defined SLAs
• Analyze application issues, perform initial troubleshooting, and collaborate with application partners for root cause analysis and permanent fixes
• Monitor application health, database performance, interfaces, batch jobs, and system availability across Oracle and MS SQL environments
• Coordinate application releases, patches, upgrades, and change requests with business users, vendors, and internal technology teams

What you need

• 6–10 yrs of experience
• SQL
• SQL Server
• Root cause analysis
• Reconciliation
• Any graduate

Good to have

• Shell scripting