Senior Director - Solutions

About the role

The Solution Architect will play a strategic role in positioning the organization as a leading end-to-end partner in the U.S. healthcare ecosystem. This role is responsible for designing innovative, outcome-driven solutions across back-office operations, enabling enhanced client value, operational efficiency, and competitive differentiation.

What you'll do

• Solution Leadership & Client Engagement
• Serve as a trusted client-facing solutions partner, translating complex business challenges into scalable, transformation-led solutions
• Lead discovery sessions, client workshops, and executive presentations across the sales lifecycle
• Design and deliver BPaaS, operational, and digital/automation-led solutions across healthcare payer, provider value chains & Managed services
• Conduct onsite and virtual assessments to define problem statements and align solutions with measurable outcomes

What you need

• 15–18 yrs of experience
• Process improvement
• Stakeholder management
• Learning and development
• Performance management
• Go-to-market
• Change management
• Any graduate