Senior Director, Technology Operations & Platform Reliability

About the role

In this highly strategic leadership role, you will drive the reliability, scalability, security, and operational excellence of our cloud platforms, AI/ML environments, enterprise applications, and support services.

What you'll do

• Drive the reliability, scalability, security, and operational excellence of our cloud platforms, AI/ML environments, enterprise applications, and support services
• Lead the evolution of modern cloud operations, Site Reliability Engineering (SRE), IT Service Management (ITSM), Managed Service Provider (MSP) governance
• Own the operational health, availability, performance, and security of enterprise cloud platforms across AWS, Azure, and GCP environments, including AI/ML, data
• Establish and mature MLOps and AIOps operational practices including model monitoring, drift detection, automated retraining, inference platform management
• Lead enterprise cloud operations modernization through observability, automation, intelligent monitoring, and proactive operational management

What you need

• 15–27 yrs of experience
• AWS
• Terraform
• GCP
• Azure
• Machine learning
• MLOps
• B.Tech or B.E. or B.Sc or BCA

Good to have

• ITIL
• Cloud security
• Vulnerability assessment
• Operational risk
• Incident response
• Compensation and benefits