Senior Engineer - Cloud & Infra Management

LTIMindtree·Hyderabad

Pay not stated3–5 yrsFull-time

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About the role

To own workforce planning capacity management forecasting scheduling and staffing strategy for the 24x7 sales operation while ensuring the business remains adequately staffed to achieve client commitments

What you'll do

Forecast callchat demand and staffing requirements
Build monthly weekly and daily staffing plans
Create and manage rosters across 24x7 operations
Manage shrinkage planning and staffing optimization
Drive occupancy utilization and staffing efficiency

What you need

3–5 yrs of experience
Any graduate

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