Senior Engineer, Digital Collaboration & Messaging (Teams & Slack)

About the role

The Senior Enterprise Systems Engineer (Teams & Slack) is a senior technical practitioner responsible for the engineering, administration, reliability, security, and continuous improvement of enterprise messaging and productivity platforms, with a primary focus on Microsoft Teams and Microsoft Power Platform, including Power Apps and Power Automate.

What you'll do

• Investigate complex Teams, Power Platform, Slack, application, authentication, integration, workflow, and configuration issues
• Identify patterns across escalated incidents and determine whether the underlying cause requires an engineering or platform-level correction
• Perform root-cause analysis and implement permanent engineering solutions where possible
• Work directly with affected stakeholders when advanced technical troubleshooting is necessary
• Engage Microsoft, Slack, application vendors, or other technology providers when vendor-level escalation is required

What you need

• 5–9 yrs of experience
• REST APIs
• Power Apps
• Power Automate
• Office 365
• Root cause analysis
• PowerShell
• Any graduate

Good to have

• ITIL
• DLP
• M&A
• IAM