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Senior Engineer - Hardware Asset Management

HCLTech·Madurai

Pay not statedSenior levelFull-time

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About the role

As a Senior Engineer in Support & Operations, you will be pivotal in ensuring the seamless functionality of hardware systems. Your role encompasses troubleshooting, maintaining, and enhancing hardware solutions while delivering exceptional client support. You will collaborate with cross-functional teams to ensure operational excellence and meet organizational objectives.

What you'll do

  • Maintain And Troubleshoot Hardware Components By Applying Knowledge Of Break-Fix Methodologies, Ensuring Timely Resolution Of Issues To Minimize System Downtime
  • Create And Enhance Documentation In Alignment With Cmmi Standards And Client Requirements, Ensuring Clarity And Compliance In All Technical Processes
  • Provide Technical Guidance And Mentorship To Junior Engineers, Fostering A Collaborative Environment And Enhancing Team Capabilities In Hardware Support Operations
  • Proficient In Hardware Break Fix Methodologies And Processes

What you need

  • Hardware
  • Compliance
  • Any graduate

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