Senior Engineer - Monitoring Tools, Event Monitoring

About the role

The Monitoring, Analytics & Remediation (MAR) Engineer is responsible for proactively monitoring IT infrastructure, workplace services, endpoints, applications, and operational environments to identify anomalies, analyse trends, automate remediation actions, and improve service performance.

What you'll do

• Monitoring & Observability Monitor infrastructure, applications, endpoints, network services, and business-critical systems
• Configure and maintain monitoring dashboards, alerts, thresholds, and performance baselines
• Identify service degradations and potential incidents before they impact business operations
• Perform root cause identification through proactive monitoring and correlation of events
• Develop trend analysis, capacity reports, service health dashboards, and predictive insights

What you need

• SQL
• Python
• ServiceNow
• Shell scripting
• Azure
• Power BI
• B.Tech or B.E. or B.Sc or BCA

Good to have

• ITIL
• AWS
• GCP
• Power Automate
• JIRA
• Grafana