highlisted

Senior Engineer - MS, ServiceNow

NTT Data·Mumbai

Pay not stated5–9 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Resource with 5 years experience in ServicNow Development including workflow creation, integration with Ansible/tools

What you'll do

  • Proactively monitors the work queues
  • Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA
  • Updates tickets with resolution tasks performed
  • Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner
  • Captures all required and relevant information for immediate resolution

What you need

  • 5–9 yrs of experience
  • ServiceNow
  • ITIL
  • AWS
  • SAP
  • CCNP
  • GCP
  • B.Tech or B.E.

Good to have

  • Ticketing tools
  • CCNA
  • VMware
  • SAP HANA
  • Azure
  • Ansible

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