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Senior Executive – AR specialty

EXL·Chennai

Pay not stated20–30 yrsFull-time

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About the role

Perform outbound calls to insurance companies, healthcare providers, and TPAs to follow up on pending or denied claims. Handle accounts receivable (AR) activities in the Provider Side Vertical or Payer Collections process. Review and analyze outstanding claims, identify issues, and take appropriate action to ensure timely payment.

What you'll do

  • Perform outbound calls to insurance companies, healthcare providers, and TPAs to follow up on pending or denied claims
  • Handle accounts receivable (AR) activities in the Provider Side Vertical or Payer Collections process
  • Review and analyze outstanding claims, identify issues, and take appropriate action to ensure timely payment
  • Resolve claim rejections, denials, and payment discrepancies by coordinating with insurance representatives and internal teams
  • Maintain productivity and quality standards as per company and client requirements

What you need

  • 20–30 yrs of experience
  • Accounts receivable
  • Financial statements
  • Collections
  • Compliance
  • LLMs
  • Voice process
  • Any graduate

Good to have

  • SOP writing

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