Senior Executive / Assistant Manager - Corporate Operations (APAC)

About the role

We are seeking a talented individual to join our Operations team at Mercer. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Executive / Assistant Manager - Customer Success (APAC ) We are looking for a candidate with a minimum of 4-6 years of experience.

What you'll do

• Responsible for managing our marquee clients across the globe
• Responsible for managing key/large accounts as well as stakeholders of specific regions
• Lead and manage all projects from initiation through to delivery, ensuring that all project/client objectives are met
• Develop detailed project plans, including scope, timelines, budget estimates
• Collaborate with cross-functional teams to create custom solutions for clients and execute day-to-day tasks required for delivering projects

What you need

• 4–6 yrs of experience
• Customer success
• Process improvement
• BBA