Senior Executive

EXL·Noida

Pay not statedMid levelFull-time

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About the role

Lead, train and mentor staff members, ensuring high levels of engagements and productivity. Monitor and ensure excellent client service is always provided, addressing escalated client issues and resolving them in a timely manner. Guide and support staff members to ensure high levels of engagement and productivity.

What you'll do

Lead, train and mentor staff members, ensuring high levels of engagements and productivity
Monitor and ensure excellent client service is always provided, addressing escalated client issues and resolving them in a timely manner
Lead, Train, and Mentor Staff: Guide and support staff members to ensure high levels of engagement and productivity
Monitor Client Service: Ensure excellent client service is consistently provided