highlisted

Senior Executive

EXL·Pune

Pay not stated5–9 yrsFull-time

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About the role

You will ensure timely, accurate processing of enrollment activities while adhering to regulatory guidelines, service level agreements, and internal quality standards. The role demands meticulous attention to detail, strong process discipline, and a commitment to delivering high‑quality outcomes for both clients and beneficiaries.

What you'll do

  • Ensure timely, accurate processing of enrollment activities while adhering to regulatory guidelines, service level agreements, and internal quality standards
  • Oversee end‑to‑end electronic enrollment processing to meet SLA targets
  • Coordinate with cross‑functional teams to resolve data discrepancies and exceptions
  • Monitor and report key performance metrics, identifying improvement opportunities
  • Conduct periodic quality audits and implement corrective actions

What you need

  • 5–9 yrs of experience
  • Excel
  • Insurance
  • Compliance
  • Audit
  • SOP writing
  • BBA or B.Com

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