Solutions Engineer
Coralogix·Remote
- Can I apply
- Open to any education · 5–9 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Coralogix's own site
Early: posted 4 h ago on their own site
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About the role
A committed individual focused on handling agent inquiries and ensuring that we increase our wallet share from the agents through effective and efficient inquiry handling process.
What you'll do
- Ensure timely (within 2hours of ticket creation) response to agent inquiry
- Coordinate with product/pricing team to procure rates to create proposal for agent
- Follow-up with agent on response
- Maintain and monitor the response to create various performance matrices
- Keep GND manager and other stakeholders on any variations, both positive and negative
What you need
- 3–4 yrs of experience
- Warehouse operations
- Any graduate
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