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Senior Executive - Maintenance

KONE Elevator India P.Ltd·Bhubaneswar

Pay not statedMid levelFull-time

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About the role

Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.

What you'll do

  • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
  • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification
  • Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions
  • Responsible for effectively planning his workload, in conjunction with the service supervisor
  • Responsible for submitting time sheets based on the execution

What you need

  • Maintenance
  • Preventive maintenance
  • Sales
  • Learning and development
  • Employee engagement
  • Communication
  • Any graduate

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