Senior Executive - Operations and Service

About the role

“This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and

What you'll do

• Customer Service - TAT, Tokens, customer complaints and NSR/SR closure Management•Daily cash collection / updating and deposition & Checking and updating agency/branch…
• Cash & Customer Service /NPS and Audit Queries•Service branch maintenance and control•Consistent increase in penetration of CDM/Kiosk•Manage escalations with teams…

What you need

• Open to freshers
• Cross-selling
• Treasury
• Customer service
• Audit
• Insurance
• Any graduate