Senior Executive - Operations and Service

About the role

“This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and

What you'll do

• Responsible for support to Rural ‘Branch service & cashier’• Ensuring policy adherence and meeting the KPIs at branches
• Ensuring adherence to Process & Policies
• QA for the request tagged in CRM & receipt updated in FinnOne / Pennant by Branch cashiers
• Provide Feedback to branch users on error & improving the accuracy
• Data Analysis & Monthly presentation preparation for Rural Team

What you need

• 3–6 yrs of experience
• Data analysis
• CRM
• Reconciliation
• MBA