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Senior Executive - Operations

EXL·Chennai

Pay not stated20–30 yrsFull-time
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About the role

Follow up promptly to obtain additional information required for claim resolution. Ensure all claims are resolved within established timelines and adhere to defined Service Level Agreements (SLAs). Perform website checks and handle non-callable denials to optimize receivables recovery.

What you'll do

  • Review and analyze the assigned outstanding receivables portfolio to identify unresolved claims
  • Manage and resolve outstanding and denied claims by coordinating effectively with insurance companies
  • Follow up promptly to obtain additional information required for claim resolution
  • Ensure all claims are resolved within established timelines and adhere to defined Service Level Agreements (SLAs)
  • Perform website checks and handle non-callable denials to optimize receivables recovery

What you need

  • 20–30 yrs of experience
  • LLMs
  • Data analysis
  • Documentation
  • Financial statements
  • Accounts receivable
  • Any graduate

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