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Senior Executive-Sales & Services

Malabar Group (Malabar Gold & Diamonds)·Kolkata

Pay not stated4–5 yrsFull-time

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About the role

Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit. Greet and receive customers in a welcoming manner, engage with them to understand their requirements. Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions.

What you'll do

  • Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit
  • Greet and receive customers in a welcoming manner, engage with them to understand their requirements
  • Drive sales through the engagement of customers through suggestive selling by building their confidence
  • Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach
  • Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact

What you need

  • 4–5 yrs of experience
  • Sales
  • Retail sales
  • Cross-selling
  • Customer service
  • Product knowledge
  • Visual merchandising
  • Any graduate

Good to have

  • SOP writing
  • Performance management
  • Tally

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