Senior Expert Excellence & Performance - Specialty Lines

About the role

Senior Expert Excellence & Performance - Specialty Lines at Allianz. As part of Global Operations, in Specialty Lines we are responsible for supporting customers with their mobile devices repairs & cybersecurity matters.

What you'll do

• This role aims at providing timely Operational support to our Platform teams by enabling: Optimal Quality Management mechanisms, monitoring Strategic KPIs such as: VOC
• Guaranteeing robust procedures to comply with Standards and regulatory needs, enabling capabilities to deliver Excellence, such as: Learning & Development
• This role is a Hybrid role however for onboarding and training purposes there will be a requirement to be in the office on joining
• Compliance with Standards and guidelines
• Quality Management and Assurance

What you need

• Excel
• Learning and development
• Compliance
• Data analysis
• Machine learning
• B.Tech or B.E.