Senior Field Service Engineer

About the role

As a System Engineer, you bring best practices to execute system set-up for system backend configuration to yield analytics model and bring an engineering mindset to discussion on how data is populated from its source Sensor devices to its use in providing the real estate optimization solutions. You are analytic and bring structure to your work, you champion consistency and predictability and you are self-driven and motivated.

What you'll do

• Responsible for on-site deployments, post install reports, backend changes as per field inputs, System go-live and analytics set-up
• Use your project and internal / client stakeholder management expertise to develop, agree and deliver technical projects for larger complex issues
• Identify trends and potential problem sources escalating, where necessary. Gather data and share finding
• Lead and participate in continuous improvement reviews to evaluate the process and identify areas for development
• Coordinate with Support team & Account Management in the organization to provide updates on issues identified & working progress

What you need

• 7–13 yrs of experience
• Troubleshooting
• SQL
• B.Tech or B.E.

Good to have

• AWS
• CCNA

What you get

• ₹7.7 L–₹9.2 L a year