Senior Financial Analyst

About the role

Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale. As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted.

What you'll do

• Partner across the finance team on monthly actual expenses versus plan, forecast, and prior year, with particular emphasis on non-headcount and vendor-driven spend
• Enable efficient, accurate, and analyzed month-end close, re-forecast, and reporting cycles
• Prepare variance analyses and drive root-cause explanations & solutions
• Assist in building, maintaining and enhancing various financial models; build and refine supplemental models (e.g., vendor spend, contract renewals
• Prepare and present financial insights and recommendations to support business decisions, with a focus on cost optimization and spending efficiency

What you need

• 5–9 yrs of experience
• Financial modelling
• FP&A
• Variance analysis
• Budgeting
• Forecasting
• Accounting
• MBA or B.Com

Good to have

• Excel
• ERP
• NetSuite
• Financial analysis
• Month-end close
• ETL