Senior Functional Analyst(Billing)

About the role

As a Senior Functional analyst, part of Billing domain, you will have a thorough knowledge of the company’s Kenan Billing system and its integration with CRM, Ordering, and Financial Systems and work directly under FCLS/Billing Domain Manager. You will have a sound understanding of SITA Billing system implemented solution under Kenan FX7 (Amdocs) and application integrations end to end view.

What you'll do

• Find us at 95% of international hubs
• Also actively contribute to the adoption of AI capabilities within the Billing Domain, supporting the evolution towards automated and intelligent billing processes
• Review and challenge Business requirements and the proposed technical solutions in coordination with the stakeholders
• Ensure, verify and maintain all relevant Billing application documentation (Functional and Technical specification, Release Notes, User Guide, Test Plan
• Support on identifying and defining Billing-related AI use cases, such as Billing anomaly detection, Revenue leakage

What you need

• 5–9 yrs of experience
• Billing
• Business analysis
• ERP
• ITIL
• Shell scripting
• REST APIs
• Any graduate

Good to have

• Telecom
• Azure
• Java
• Test cases
• CRM
• Test automation