Senior Functional Consultant, Professional Services

About the role

Responsible for supporting and delivering Icertis SAP Solution Extension engagements, working closely with customers, SAP, implementation partners, Product, CloudOps, and internal Icertis teams to ensure successful solution design, implementation, adoption, and go-live.

What you'll do

• Work closely with SAP, customers, and implementation partners to understand requirements, resolve design challenges, and drive project success
• Provide project oversight and hands-on support across key phases—from discovery and design through UAT, go-live, and post-go-live handover
• Partner with Product and CloudOps on complex issues, product capabilities, enhancements, and customer-specific challenges
• Contribute to standardization, reusable assets, best practices, accelerators, and knowledge management for the SolEx program
• Support customer adoption, value realization, and expansion by identifying opportunities and ensuring successful usage of the solution

What you need

• 5–8 yrs of experience
• Stakeholder management
• SAP
• SAP HANA
• Process improvement
• Problem solving
• Any graduate

Good to have

• Accounts payable