Senior Group Leader (Lidar AV Labelling)

About the role

WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.

What you'll do

• Responsible for the end-to-end operations delivery
• Acts as an interface between the client team and operations delivery team for any day-to-day issues in operations
• Ensure adherence to SLAs, meeting Customer OKRs on Productivity, Quality, Utilization etc... and improve operational performance
• Identify process improvement areas and take initiatives to improve operational metrics like productivity, quality, TAT, etc
• Provide coaching and feedback to team members to enable them to improve their performance

What you need

• 6–11 yrs of experience
• Customer service
• MIS reporting
• MS Office
• Problem solving
• Sales
• Talent management
• Any graduate