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Senior HRIS Analyst (India/Philippines)

Sophos·Remote

Pay not stated5–9 yrsFull-timeRemote

Read from the company's own careers page; you apply on their site.

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About the role

Senior HRIS Analyst (India/Philippines) at Sophos. HRIS Operation Support.

What you'll do

  • Provide second-line support for complex SuccessFactors incidents and service requests, ensuring timely resolution and clear communication
  • Coach HRIS analysts and other team members, sharing technical knowledge and improving support capability
  • Support the onboarding and development of new team members through documentation, knowledge transfer and practical guidance
  • Identify recurring issues, complete root cause analysis and implement permanent fixes that improve platform stability and user experience
  • System Administration & Support

What you need

  • 5–9 yrs of experience
  • HRMS
  • Onboarding
  • SuccessFactors
  • Root cause analysis
  • Recruitment
  • Regression testing
  • Any graduate

Good to have

  • JIRA
  • SAP
  • Unit testing

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