Senior Investigator Support Assistant

About the role

With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Rotating shift- AM (5:30 AM-2:30 PM)/GS (10 AM-7 PM)/PM (2 PM-11 PM) IST Remote based

What you'll do

• Act as a key support resource for the Global Investigator Support (GIS) Department, ensuring timely delivery of delegated operational and administrative tasks
• Maintain patient safety as the top priority in all daily operations and promptly escalate safety-related concerns requiring resolution
• Manage, organize, and ensure timely communication with investigator sites or their representatives through email, phone, or other approved communication channels
• Administer and archive daily mailboxes in alignment with defined workflows
• Provide administrative support to GIS Coordinators, including: Preparation and delivery of airway bills and shipping documentation

What you need

• SOP writing
• Reporting
• Excel
• Clinical research
• Customer service
• MS Office
• Any graduate