Senior IT Operations Administrator

phData·Remote

Pay not stated7–13 yrsFull-timeRemote

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About the role

The Senior IT Operations Administrator will play a key role managing the employee technical lifecycle including onboarding, offboarding, access management, security, and end-user support. Additionally this role focuses on maintaining the organization’s technology infrastructure, ensuring the optimal performance, security, and reliability of all cloud-based systems and applications.

What you'll do

Manage and resolve IT support requests from employees, spanning device, account, application, server, and service issues
Work with different MDM systems and execute app deployments, policy implementations, and configuration automations
Maintain an Entra ID domain with user accounts, dynamic groups, and enterprise app integrations
Participate in regular security tasks and conduct timely review of security alerts across multiple platforms
Create design and planning docs to drive well–defined IT implementations