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Senior ITSM - Change Mgmt

Ensono Technologies·Pune

Pay not stated7–13 yrsFull-time

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About the role

The IT Process Engineer is accountable for providing the delivery of the one or more IT Service Management disciplines as defined in ITIL Version 3. As an internal consultant and subject matter expert for the process/es they are responsible and accountable for process delivery, documentation, performance, control and improvement.

What you'll do

  • Consistently provides proven, formal mentorship
  • High complexity assignments - owner
  • Moderate complexity assignments - owner (1 or >)
  • Low complexity assignments - provide oversight/review
  • Regularly lead self and others and/or established as Product SME and/or established as specialist

What you need

  • 7–13 yrs of experience
  • ITIL
  • Any graduate

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