Principal specialist - DOT NET Development
RTX·Bengaluru
- Can I apply
- Needs B.Tech or B.E. or B.Sc · 5–9 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On RTX's own site
Early: posted 1 h ago on their own site
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About the role
We are seeking a highly experienced ITSM professional with deep expertise in ITIL processes, governance, and transformation initiatives . The role requires ownership of enterprise-scale ITSM delivery, process maturity, and automation strategy.
What you'll do
- Own and govern end-to-end ITSM processes across large enterprise accounts
- Lead ITIL process design, implementation, and optimization
- Drive Continual Service Improvement (CSI) initiatives
- Manage Major Incident bridges and ensure timely resolution
- Conduct Problem reviews & RCA governance meetings
What you need
- 8–14 yrs of experience
- ServiceNow
- ITIL
- Root cause analysis
- Incident response
- Any graduate
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