Senior Manager - Administration & Workplace Operations

About the role

The Senior Manager – Administration & Workplace Operations will lead office administration, workplace services, technical facilities, leases and real estate support, and will also facilitate workplace EHS and ESG across India, with the concerned functional leader. Based in Mumbai, the role leads the India administration team and outsourced service partners to deliver workplaces that are safe, compliant, reliable, cost-effective and valued by employees.

What you'll do

• Administration & Workplace Leadership
• Lead, develop and set clear goals for the India administration team responsible for day-to-day office operations at all leased and co-working sites
• Establish standard service levels, operating procedures and a single set of performance metrics across all India locations
• Run a single admin helpdesk with defined response and closure times, and use employee feedback to improve services
• Drive continuous improvement initiatives that improve operational efficiency and employee experience

What you need

• 12–22 years in operations
• Facility management
• Statutory compliance
• Vendor management
• Reporting
• Safety management
• Process improvement
• B.Tech or B.E.

Good to have

• MEP
• Portfolio management
• HVAC
• Due diligence
• Plumbing

What you get