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Senior Manager-Control Management

American Express·Gurugram

Pay not stated8–14 yrsFull-time

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About the role

The role will translate regulatory and policy requirements into accurate, sustainable and well-governed monitoring capabilities that strengthen the first line of defense, expand risk coverage and enable earlier identification of potential conduct and compliance risks.

What you'll do

  • Develop a deep understanding of Global Commercial Services products and all applicable laws, regulations and AXP policies
  • Collaborate closely with the various stakeholders for the deliverables around automation (includes working with AET to develop and improve the automated…
  • Build business level procedural documents to support the design of automated preventive, predictive, and detective controls - as well as their implementation
  • Analyze data to produce actionable insights, enabling data-driven decisions
  • Deliver periodic and ad hoc reporting against key business testing and monitoring to support management’s awareness and response to control improvements

What you need

  • 8–14 yrs of experience
  • Operational risk
  • Compliance
  • Reporting
  • NLP
  • Risk management
  • LLMs
  • MBA or M.Sc or BBA

Good to have

  • Customer service

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