Senior Manager – CRM, Field Experience Engineering Lead

Bristol Myers Squibb·Hyderabad

Pay not stated10–18 yrsFull-time

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About the role

We are looking for a senior technology leader to head Field Experience Engineering for the Global Sales Systems & Capabilities team within CBIT (Commercial Business Insights & Technology) in Hyderabad.

What you'll do

Field Experience & Platform Ownership
Own the field experience on Veeva Vault CRM and adjacent capabilities (Align, Network, Events etc.), so the field sees one coherent, reliable and intuitive toolset
Define and execute the Field Enablement roadmap on Vault CRM: govern configuration and customisation standards, prioritise capability releases with the business
Act as the techno-functional authority for field capability, translating commercial and field-sales needs into scalable, compliant solution designs
New Ways of Working & Emerging Capability