Senior Manager, Customer Analytics Excellence & Governance

About the role

The AIDE organization will enable Insights & Analytics to engineer the optimal decision environment for the US business by orchestrating, integrating, and synthesizing insights and analytics across therapeutic areas, functions, and the enterprise.

What you'll do

• The Senior Manager, AEG serves as the enterprise business owner for patient or customer intelligence frameworks, standards, and governance
• This role is accountable for defining how analytics intelligence is structured, governed, standardized, and adopted across the organization
• The role establishes common business definitions, decision frameworks, business rules, methodologies, and requirements that enable consistent, trusted
• Patient / Customer Intelligence Ownership
• The role is accountable for defining what patient / customer intelligence capabilities are needed, how they are governed, how success is measured

What you need

• 8–14 yrs of experience
• Analytics
• CRM
• Communication
• MBA or B.Tech or B.E. or BBA

Good to have

• Digital marketing
• Sales