Senior Manager

About the role

Mumbai, Ahmedabad , Jaipur, Indore Reporting To To be the most admired insurance company that enables the continued progress of customers by being responsive to their needs. We bring Dynamism About HDFC ERGO General Insurance Co. Ltd. Consequent to the implementation of the Scheme of Amalgamation of HDFC with and into HDFC Bank Limited, one of India's leading private sector bank (Bank), the Company has become a subsidiary of the Bank.

What you'll do

• Design and conduct employee training sessions aligned to vintage, productivity levels, zonal needs,and monthly learning themes based on capability needs, topics
• Prepare agent training calendars customized by cohort and training priorities
• Maintain and update training trackers, daily dashboards, and online attendance records
• Plan, review, and refine monthly training schedules through a structured review cadence
• Engage with business stakeholders to identify capability gaps and recommend suitable training interventions

What you need

• Reporting
• Insurance
• Customer service
• Sales
• Channel sales
• Compliance
• Any graduate