Senior Manager – Insurance Operations

About the role

We are seeking a talented individual to join our Insurance Operations team, part of our risk, reinsurance, and capital business at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager – Insurance Operations (Grade E)

What you'll do

• Responsible for complex and varied insurance tasks
• Lead and mentor a team of Team Managers, ensuring they effectively oversee their respective teams
• Identify and address knowledge gaps within teams, conducting regular training refreshers and evaluations to ensure retention of critical learnings
• Develop and implement strategies to maintain agreed service level agreements (SLAs) while maintaining high-quality standards for all processes
• Partner with leaders in Operations, Underwriting and Claims to deliver consistent and high-quality work products and results

What you need

• 8–10 yrs of experience
• Insurance
• Underwriting
• Excel
• Compliance
• Risk management
• PowerPoint
• Any graduate