Senior Manager, Reliability Engineering & AIOps

About the role

You will join the Reliability Engineering team within Infrastructure Platform Engineering. The group keeps Lam's global infrastructure estate available and recoverable across Azure, AWS, GCP, compute, storage, network, and high-performance computing, supporting engineering and operations teams in the US, Japan, Singapore, Malaysia, India, and Korea.

What you'll do

• Lead, hire, and develop the reliability engineering team, owning on-call health while staying technically hands-on
• Build and run a follow-the-sun on-call and response model across six regions, with clean handoffs and one consistent set of runbooks and severity definitions worldwide
• Own the incident management and paging platform end to end, including services, schedules, escalation policies, and routing
• Own disaster recovery strategy and execution across Azure, AWS, GCP, and core infrastructure platforms, including service-tier recovery objectives
• Lead capacity planning and performance engineering across Azure, AWS, GCP, compute, storage, network, and HPC platforms, using demand forecasting, utilization trends

What you need

• 15–27 yrs of experience
• Python
• Troubleshooting
• AWS
• GCP
• Azure
• LLMs
• B.Sc or B.Tech or B.E. or BCA

Good to have

• Demand planning
• Git
• Terraform
• Prometheus
• Grafana
• Go