Deputy Manager - UW B2C Urban
Bajaj Finance·Ranchi, Jharkhand
- Can I apply
- Needs Chartered Accountant or MBA · 2–3 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Bajaj Finance's site: short form, ~5 min
Senior Manager - Renewal Retention
HDFC ERGO General Insurance·Ranchi, Jharkhand
Pay not statedSenior levelFull-time
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About the role
India, Jharkhand, Ranchi, Ranchi, Ranchi, 1602, Branch ob Description: Call Center Manager (Vendor Location)
What you'll do
- Manage daily call center operations to ensure achievement of productivity and business targets
- Monitor service levels, call volumes, staffing utilization, and operational efficiency
- Ensure optimum manpower planning and workforce allocation
- Drive process adherence and operational discipline across all teams
- Maintain business continuity and ensure timely resolution of operational issues
What you need
- MIS reporting
- Excel
- Compliance
- Customer service
- Performance management
- CRM
- Any graduate
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