Senior Manager, Site Reliability Engineering

About the role

We are seeking an experienced technical and people leader to join our Risk Intelligence Site Reliability Engineering team as Senior Manager – Site Reliability Engineering (SRE). This role is responsible for the reliability and performance of shared services platforms underpinning critical authentication, API, data intelligence, and data warehouse capabilities.

What you'll do

• Technical Leadership & Platform Reliability
• Own 24×7 reliability and operational excellence for Shared Services platforms (Risk Intelligence Hub, Risk Intelligence Hyper Gateway, Risk Intelligence Lakehouse)
• Define, implement, and continuously improve SLIs, SLOs, and error budgets aligned to business criticality and customer impact
• Lead major incident response as Incident Commander; drive blameless post-incident reviews and ensure learnings translate into systemic improvements
• Champion an automation-first approach across incident response, deployment, monitoring, compliance, and operational workflows

What you need

• 10–18 yrs of experience
• CI/CD
• Terraform
• AWS
• Kubernetes
• Docker
• Jenkins
• Any graduate

Good to have

• Snowflake
• Investment banking
• ITIL
• ISO 27001
• Datadog
• Incident response