Senior Manager (US Back Office Operations & Customer Service)

Alliance Recruitment Agency·Chennai

Pay not stated12–15 yrsFull-time

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About the role

Qualifications & SkillsBachelor’s degree in Supply Chain, International Business, Logistics, or related field.12–15 years of experience in freight forwarding/logistics (air & ocean, import/export).Proven ability to manage back-office logistics and customer service teams.Strong knowledge of U.S. & international shipping documentation and compliance processes.In-depth understanding of Incoterms and customs regulations.Proficiency in TMS, ERP, CRM, and logistics systems.Strong leadership,…

What you need

12–15 yrs of experience
Customer service
CRM
Import/export
ERP
Problem solving
BBA

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