Senior Officer, IT User Support

About the role

Senior Officer, IT User Support at Hcfa. Manage and maintain the organization's IT infrastructure, including servers, network systems, end-user devices, and associated applications.

What you'll do

• Manage and maintain the organization's IT infrastructure, including servers, network systems, end-user devices, and associated applications
• Provide troubleshooting and technical support for all IT-related issues across the organization
• Install, configure, and maintain computers, laptops, software applications, printers, and peripheral devices
• Administer user accounts and access management activities, including creation, modification, deactivation
• Administer, monitor, maintain, and provide technical support for Quality Control Computerized Systems (QCC) and Manufacturing Computerized Systems

What you need

• 1–4 yrs of experience
• SCADA
• Troubleshooting
• Maintenance
• SOP writing
• GMP
• Internal audit
• B.Tech or B.E. or BA or M.Tech

Good to have

• Reconciliation