Senior Onboarding Success Manager, TWC

About the role

Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

What you'll do

• Deliver Value at Scale: Deliver value through many engagements including webinars, office hours, and curated outreach
• Maintain Solution & Industry Expertise: Maintain an understanding of our products and solutions and speak with customers about the most relevant use cases for their…
• Maintain Operational Excellence: Keep accurate records in Gainsight, adhere to engagement frameworks, and contribute to continuous improvement initiatives
• Qualifications 10+ years in Customer Success, Account Management, Professional Services or related SaaS roles
• Demonstrated experience driving adoption and business transformation within large, global organizations

What you need

• 10–18 yrs of experience
• Onboarding
• CRM
• Customer success
• JIRA
• Sales
• Confluence
• Any graduate

Good to have

• Salesforce
• Tableau