Senior Operation Associate, Cyber & Data Resilience

About the role

This role acts as a critical liaison between sales, legal, finance, and operational teams to maintain data integrity, facilitate customer engagements, and ensure seamless execution of operational processes. The position requires strong attention to detail, process compliance, stakeholder management, and expertise in Salesforce CRM.

What you'll do

• Operations & CRM Management
• Manage and maintain Salesforce CRM records, including Accounts, Contacts, Opportunities, and Leads
• Ensure accurate and timely sales tracking, pipeline management, and data integrity within Salesforce
• Monitor CRM data quality and resolve discrepancies to support effective sales reporting and forecasting
• Support sales teams with Salesforce/CRM-related activities and process adherence

What you need

• 3–5 yrs of experience
• CRM
• Salesforce
• Compliance
• Customer success
• Any graduate