Senior Practice Lead - P2R Process Excellence

About the role

As Senior Practice Leader – Process Excellence (Plan to Report), you will work closely with the senior management team to drive Process Excellence Initiatives and Projects across the Plan to Report Function and bring efficiencies and effectiveness in processes.

What you'll do

• Develop process improvement and innovation strategy for Plan to Report processes and sub-functions
• Responsible for overall end to end customer experience / satisfaction; service delivery health and continuous improvement projects for the aligned business…
• Plan, Identify and Implement Continuous Improvement projects and manage process improvement program for the assigned Business
• Plan and drive value stream / process mapping workshops to map current state and identify waste and improvement opportunities to create a lean and agile future state…
• Support partner concerns, customer complaints/issues, Root Cause Analysis, Data Analytics and Action Planning to provide solutions to address and mitigate the risk/issues

What you need

• 12–15 yrs of experience
• PowerPoint
• Process improvement
• Excel
• Six Sigma
• Lean
• Data analysis
• Any graduate

Good to have

• Power BI
• Power Automate
• Root cause analysis
• FP&A
• General ledger
• Reconciliation