Senior Principal Applications Engineer

About the role

This role is responsible for shaping the long-term technology strategy, driving architectural excellence, and influencing the design and delivery of scalable platforms and integrations that enable Customer Success teams to drive customer adoption, engagement, retention, and business outcomes at scale.

What you'll do

• Own the technical vision and architecture for multiple enterprise platforms and services, including CRM ecosystems
• Lead the design and delivery of highly available, secure, and scalable production systems, including microservices, enterprise APIs, Salesforce CRM solutions
• Define the enterprise architecture for all integrations, ensuring seamless connectivity with internal and external business systems through REST APIs, middleware
• Drive cross-organizational architectural decisions on application design, integration patterns, API standards, tooling
• Produce and review production-quality code, architecture documents, technical design specifications, runbooks, and lead major migrations, cutovers

What you need

• 14–25 yrs of experience
• Salesforce
• REST APIs
• CI/CD
• Data modelling
• Microservices
• CRM
• Any graduate

Good to have

• AWS
• ERP
• Marketing automation
• IAM
• Data privacy
• LLMs