Senior Principal - Data Intelligence Product Owner

About the role

The Data Intelligence Product Owner is responsible for maximising the value of ServiceNow Platform by translating business needs into a prioritised backlog and leading delivery across the product lifecycle, within strategic and financial guardrails set by the ServiceNow Data Intelligence & Experience Product Manager and the Senior Director of ServiceNow Platform & Enterprise Tools.

What you'll do

• Accountable for ServiceNow Platform Analytics and associated data lakes such as Code Orange (Azure Data Lake), including the technical strategy, data models
• Partner with business stakeholders to understand functional needs, refine requirements, and define product outcomes that support business priorities
• Partner with ITSM Process & Governance to translate agreed KPI, executive information and reporting requirements into fit-for-purpose data models, pipelines
• Own and manage the Product backlog (e.g. Jira, ADO etc), ensuring requirements (e.g., epics, features
• Make prioritisation decisions for the Product backlog based on value, cost, risk, business continuity, and resource capacity

What you need

• 15–27 yrs of experience
• User research
• Business analysis
• Agile
• GCP
• ServiceNow
• Databricks
• Any graduate

Good to have

• Data modelling
• Azure
• Data structures
• BigQuery
• JIRA